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We proudly offer a 30-day return policy: If you are unhappy with your purchase within 30 days of your order, please contact us at info@keracolorhair.com for a full refund.

*Please note that : Shipping charges will NOT be refunded.* *Returns must be received in new condition.

Our Color + Clenditioner contain semi-permanent direct dye pigments and will gradually fade out from hair. The amount of time the product will last in hair is dependent on the condition and porosity of the hair, and the intensity of the shade. Lighter colors tend to fade out faster, like Light Pink, Rose Gold and Mint. The more stubborn shades are the Blues, Espresso, Onyx, Purples, and Teals which tend to stay in hair the longest. If your hair is damaged and very processed, you may see a much longer fade out process. For the more stubborn shades, a direct dye remover may be needed. Any time you are doing a drastic color change, it’s best to consult with a salon professional.

If you want to remove Color + Clenditioner, we recommend you switch to a clarifying shampoo. A direct dye remover may be needed for some colors, consult a salon professional if needed.

The Light Pink is best used on hair that is a very light blonde or pre-lightened. Both Light Pink and Rose Goldare from our Pastel Collection and have less direct dye pigments than many of our other colors. If you have virgin hair, try applying to dry hair, and more consecutive washes or longer processing times may also be needed. If you have medium-blonde hair and still want pink tones, Hot Pink would be a better option.

Our products contain semi permanent direct dye pigments so they are not recommended for full gray coverage. You may see some gray blending from certain colors. However, not all gray hair will pick up the color; some people have great results, and some do not see anything.

Both colors are recommended for hair that is a medium blonde or darker and both are great as refreshers for hair that is already brown. The Mocha is more of a neutral to cool tone while the Espresso is more of a warm tone. Espresso is darker and richer and has a longer fade out.

On dark hair that is color treated, you will see more of a jewel-tone effect that can be seen in direct sunlight with the more vibrant shades. Espresso and Onyx will have the most impact on hair that is a light brown or darker.

Yes, you can use Color + Clenditioner on virgin hair. You may need more consecutive washes and longer processing times to achieve the results you are looking for. You can also apply directly to dry hair, let process and rinse thoroughly. Also, be sure you are choosing a shade that will work with your current hair color.

Our color is buildable, meaning color is deposited onto the hair with each wash. If you are using the product to refresh your already colored hair, we recommend using 1 – 2 times a week to refresh the color. If you are starting with no color in the hair, more consecutive washes and longer processing times may be needed. Once you have achieved your desired results, then you can continue to use 1 – 2 times a week to refresh the color. When you begin use of a traditional shampoo, the color will begin to fade.

We recommend you do not use this product on eyebrows as it is close proximity to your eyes.

Color + Clenditioner™ was carefully formulated to maximize color in hair and minimize staining on the hands and scalp. However, hand and scalp skin can stain slightly. If you do experience staining, simply wash the area with a shampoo or soap without pigment.

If not washed out completely color can transfer to fabrics, but can easily be washed out.

All Color + Clenditioner™ products are sulfate free & paraben free.

No developer or activator is needed to use this product. Simply apply to wet or dry hair, let sit for 3-20 minutes, rinse and style as normal.

Our products are made with kind color care. We are sulfate and harsh chemical-free and do not have the typical ingredients of most hair color products. Any questions should be brought to the attention of your medical provider.

Color + Clenditioner is your semi-permanent color step. High Shine Tinted Gloss is a finishing step that adds a sheer veil of tone plus shine. Many customers use both: Clenditioner for the color, Tinted Gloss to refresh and polish between uses.

After shampooing, squeeze excess water from your hair. Apply from roots to ends, comb through to saturate evenly, leave on for 3–5 minutes, rinse thoroughly, and style as usual.

Wipe down tile and tub right after rinsing. Use a dark towel for the first dry. Pigment rinses out of porcelain easily but can mark light fabric if left to dry in.

Yes — it's designed to extend and refresh existing color.

No. The formula is conditioning, not lifting. It contains hydrolyzed keratin and squalane to tone and shine.

Yes (per Keracolor's brand-wide formulation standard).

A quick-drying touch-up wand that conceals roots and grays, delivers all-day temporary color, and tames flyaways at the same time. Built to extend your look between salon visits or at-home color refreshes.

Product is quick drying, exact times will vary with humidity and air temperature but will dry within minutes in all climates.

Root Touch Up + Tame is a wand applied to dry hair at the root. Temporary, washes out the next time you shampoo. For spot coverage of regrowth and grays.

Color + Clenditioner is your in-shower semi-permanent color step. Deposits more pigment, lasts multiple washes.

High Shine Tinted Gloss is an in-shower sheer color veil with shine. Refreshes overall tone.